Privacy policy

Last updated: 5 October 2026

Who we are

This store is run by Sunray Bikini, 21 Buffelsdoorn Road, Klerksdorp, North West, 2570, South Africa.

If you have a question about your personal information, email sunraybikini@gmail.com or call 063 782 2754.

What we collect

When you shop with us, we may collect:

Your name, email address, phone number, and delivery address.
Your order details and order history.
Payment details. These go straight to our payment provider. We never see or store your full card number.
Basic information about how you use the site, such as the pages you visit and the device you use. This comes from cookies (see below).
Anything you send us in a message, for example a size question.

Why we collect it

We use your information to:

Process your order and deliver it to you.
Contact you about your order, for example a delivery update.
Answer your questions.
Send you news about new products and offers, but only if you have signed up for our emails. You can unsubscribe at any time using the link in every email.
Keep the store safe and prevent fraud.
Meet our legal duties, for example keeping tax records.

Who we share it with

We share your information only with the companies we need to run the store:

Shopify, which hosts our store and processes orders.
Our payment provider(s): [name them, for example Payfast, Yoco, PayPal].
Our courier(s): Fastway, so they can deliver your order.
Our email tool: [Shopify Email, Klaviyo, Mailchimp, or none], if you have signed up for emails.

We do not sell your personal information to anyone.

Cookies

Cookies are small files saved on your device that help the site work. We use them to keep items in your cart, remember your settings, and understand which pages people visit. You can turn cookies off in your browser, but the cart and checkout may not work without them.

[does she use Google Analytics, a Meta (Facebook) pixel, or a TikTok pixel? If yes, list them here.]

How long we keep it

We keep your order information for as long as the law requires us to keep business and tax records, which is normally five years. We keep your email address on our mailing list until you unsubscribe.

Your rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

Ask what personal information we hold about you.
Ask us to correct or delete it.
Object to us using it for marketing.
Complain to the Information Regulator of South Africa if you believe we have not handled your information properly.

To use any of these rights, email sunraybikini@gmail.com.

Security

We use Shopify's secure checkout, which encrypts your details while they travel between you and us. No system is perfectly secure, but we take reasonable steps to protect your information.